Hey all. My original thread is here: Can't raise a support Ticket - for quick reference, this relates primarily to a “too many drives removed error” with all the red lights solid. A support ticket has now been raised but is pending a reply as it was over the weekend.
I’m seriously looking more likely to have to consider some kind of data recovery process as I’m all but exhausted the options available within the knowledge base.
As a step I’m wondering if anyone has any intel on the best practice and process for data recovery given the Drobo’s proprietary software. So fair I’m aware I need to back up the data before doing anything and as I understand it all drives must be connected at the same time, but are there any other steps or recommendations that I should consider passing onto a data recovery house.
Running an old Pro 8.
Thanks in advance.