Using Drobo Dashboard (with a Drobo S and Win XP), I encountered an error for the first time, when clicking the “Shutdown” command.
I recieved an error screen that said "DDService has encountered a problem and needs to close". got the following error and warning messages in the Win XP - System Event and Application Logs, as follows:
Event Type: Error
Event Source: Service Control Manager
Event ID: 7031
The Drobo Dashboard Service service terminated unexpectedly.
Event Type: Warning
Event Source: PlugPlayManager
Event ID: 257
Timed out sending notification of target device change to window of "TransportManager Device Monitor
Although, I got the above errors, Drobo S did shutdown properly, in response to the dashboard shutdown command.
Note: I have used the Dashboard many times before without ever getting the above error, until now. BTW, I rebooted and re-tested the dashboard shutdown command and it worked perfectly with no error messages at all.
Just can’t figure why this error had occurred.
…As anyone encountered this error ? If so, Why does it happen and how to resolve ?