Dashboard 3.3 does not show apps


Drobo 5N user here. I’m trying to set up a Plex server on my Drobo but cannot even see the apps menu on the dashboard v 3.3

I’ve read many posts about this, all suggestions were followed, e.g. enable Drobo Apps (then disable then reenable then all variants of restarting the dashboard and the Drobo itself).

I was able to manually download and copy the plex.tgz file to the DroboApps share, and noticed it was apparently installed. The main problem remains, there isn’t any indicator on the Dashboard that I have apps and how to start/config them,

thanks in advance