Hi, equally mine is a year old iMac with 64Gb of RAM. I noticed 1) that this is a beta update and 2) there was mention (in the updater winndow) of apps like KCN. I’ve never seen this sort of thing before so am a bit wary about the update. I’ve decided to give it a miss and hope that DROBO will investigate and / or release a non-beta update soon.
So here is something that worked for me just now. Right mouse click on the installer app to open package contents. In the contents will be the installer app. When I double clicked on it. it installed the dashboard no questions asked. Hope this works for you.
This did NOT work for me. Whether double clicking the Installer from the dmg or double clicking the Installer app from within Show Package Contents, I continue to get the error message " The document “Drobo_Dashboard_Installer_3.4.2_109477.pkg” could not be opened. installer cannot open files in the “Installer package archive” format." Any other ideas?
You have to open the DMG file first, then right-click on the Install.app to Show Package Contents.
In the Finder window open the Contents folder, then open the Resources folder.
Once you are in the Resources folder you can double-click on the Drobo_Dashboard_Installer_x.x.x_xxxxxx.pkg file and run your install.