Crashplan problem

aydh · March 13, 2013, 10:51am

have been using crashplan for ages quite happily but it seems to have broken recently and I think it may be to do with a client driven upgrade of the server. Crashplan has autoupgraded my Mac to v 3.5.2 and when I connected it to headless DroboFS crashplan server is said something about upgrading, waited for about 2 mins and then exited.

The engine_error.log now says:-
Error: Could not find or load main class com.backup42.service.CPService

whenever I try to restart the crashplan serve on the DroboFS.

This is the log from engine_output.log - I think the client connected somewhere between 2:48 and 2:51.

[03.13.13 02:48:38.733 INFO main [03.13.13 02:48:38.734 INFO main [03.13.13 02:48:38.766 INFO main [03.13.13 02:48:39.679 INFO main [03.13.13 02:48:40.157 INFO main [03.13.13 02:48:40.158 INFO main [03.13.13 02:48:41.097 INFO main [03.13.13 02:48:41.106 INFO main [03.13.13 02:48:41.107 INFO main jtux Loaded.
[03.13.13 02:51:48.958 INFO [03.13.13 02:52:09.791 INFO [03.13.13 02:52:29.683 INFO [03.13.13 02:52:29.688 INFO [03.13.13 02:52:29.958 INFO [03.13.13 02:52:29.959 INFO [03.13.13 02:52:29.960 INFO [03.13.13 02:52:29.960 INFO [03.13.13 02:52:29.961 INFO [03.13.13 02:52:29.962 INFO [03.13.13 02:52:29.963 INFO [03.13.13 02:52:30.047 INFO [03.13.13 02:52:30.050 INFO [03.13.13 02:52:30.051 INFO [03.13.13 02:52:30.054 INFO [03.13.13 02:52:30.267 INFO [03.13.13 02:52:30.267 INFO [03.13.13 02:52:30.274 INFO [03.13.13 02:52:30.274 INFO [03.13.13 02:52:30.275 INFO [03.13.13 02:52:30.276 INFO [03.13.13 02:52:30.277 INFO [03.13.13 02:52:30.278 INFO [03.13.13 02:52:30.279 INFO [03.13.13 02:52:30.282 INFO [03.13.13 02:52:30.284 INFO [03.13.13 02:52:30.396 INFO [03.13.13 02:52:30.419 INFO [03.13.13 02:52:30.420 INFO [03.13.13 02:52:30.422 INFO [03.13.13 02:52:30.423 INFO root ] NO customizations found.
root ] END Copy Custom
root ] Loading from default: /mnt/DroboFS/Shares/DroboApps/crashplan/app/conf/default.service.xml
root ] Loading from my xml file=conf/my.service.xml
root ] Loading ServiceConfig, newInstall=true, version=3, configDateMs=null, installVersion=1349845200340
root ] OS = Linux
root ] AuthorityLocation@5519953[ location:443=central.crashplan.com, hideAddress=false ]
root ] Config already has a value for Java memory heap max; mx=512m
root ] END Loading Configuration
MQ-Peer-2 root ] DownloadManager stopped.
W28161952_DwldMgr root ] DownloadManager stopped.
W28161952_DwldMgr root ] ***** STOPPING *****
Thread-0 root ] Stopping service…
Thread-0 root ] Selector shutting down…
Sel-UI-A root ] SelectorEngine stopped.
Thread-0 root ] Selector shutting down…
Sel-UI-C root ] SelectorEngine stopped.
Thread-0 root ] Selector shutting down…
Sel-UI-R root ] SelectorEngine stopped.
Thread-0 root ] Selector shutting down…
Sel-UI-W root ] SelectorEngine stopped.
Thread-0 root ] [Factory 672288]stop() Stopping
Thread-0 root ] UISession stopped.
Thread-0 root ] PG::DefaultGroup Stopping RemotePeerList. Stopping workers and removing all peers. #peers=1, location=[558672784081240452@0.0.0.0:4242]
W26989360_PeerTimeou root ] PeerConnector.TimeoutWorker stopped.
Thread-0 root ] PeerConnector closed.
Thread-0 root ] Selector shutting down…
Sel-Peer-A root ] SelectorEngine stopped.
Thread-0 root ] Selector shutting down…
Thread-0 root ] Selector shutting down…
Sel-Peer-R root ] SelectorEngine stopped.
Thread-0 root ] Selector shutting down…
Thread-0 root ] [Factory 14452816]stop() Stopping
Sel-Peer-C root ] SelectorEngine stopped.
Sel-Peer-W root ] SelectorEngine stopped.
Thread-0 root ] PeerController stopped.
Thread-0 root ] Backup torn down.
Thread-0 root ] DownloadManager stopped.
Thread-0 root ] SystemWatcher stopped.
Thread-0 root ] Service stopped

Thanks in advance for any help

Andy

aydh · March 13, 2013, 12:25pm

Further to this, I’m pretty sure I’m correct as I’ve managed to prevent the automatic update by putting the following entry in /etc/hosts

127.0.0.1 download.crashplan.com

it doesn’t try to upgrade now and therefore doesn’t break itself.

looking forward to a drobo port of release 3.5.2 now…

Andy

ricardo · March 13, 2013, 12:27pm

Oh, I noticed that one as well. Long story short: the upgrade script does not work with busybox (which is what the FS uses) and therefore nukes itself.

To fix it login to you FS and type this:

cd /mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade/1360908000352.1362996098281

If that folder does not exist, then there should be a similar one, i.e., /mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade/.

In that folder there is a file called upgrade.sh. That file begins with this:

#!/bin/sh

# commands, NOTE that the options are different based on OS/shell
RM="rm -fv"
MV="mv -fv"

What you have to do is change the RM and MV lines to this:

RM="rm -f"
MV="mv -f"

In other words, remove the “v” option. That option is not supported on busybox, and thus not supported by the FS.

This should be enough to complete the upgrade, but it will fail to restart the Crashplan service. That is ok. Just CTRL+C the upgrade once it complains about “ps” not understanding the option “-e” (also a bug in their script), and then manually restart Crashplan using service.sh.

As soon as I have some free time I’ll update the Crashplan DroboApp.

If you do have some time, then please open a support ticket with Crashplan and ask then to support Busybox-based Linux systems. The way I packaged Crashplan should allow for transparent upgrades, as long as their upgrade script understands the limitations of busybox.

adamnell99 · March 15, 2013, 5:44am

Followed your steps Ricardo, but I am not getting any message or anything about “ps” not understanding anything. The crashplan software just quits. I try and restart the service.sh, and it says it is starting locale, then bash. But when I try and start the software again on my Windows 7 machine, it just says “Unable to connect to the backup engine, retry?”.

What should I do now?

Adam

ricardo · March 15, 2013, 9:13am

I think I did not make clear enough: did you run the upgrade.sh script once you fixed it? That should put the files in their correct place.

adamnell99 · March 15, 2013, 5:46pm

Ok. I just tried to run the upgrade.sh script but was given the message “permission denied”. Do I have to run the script in a special way?

ricardo · March 15, 2013, 6:01pm

You have to run it as root.

adamnell99 · March 15, 2013, 6:04pm

Got past the permission denied part (I was trying to run the script using start command instead of sh) but crashplan still will not start when I run service.sh. I try and stop it or restart it and it says “crashplan is not running”.

ricardo · March 18, 2013, 2:38pm

What is the content of “/mnt/DroboFS/Shares/DroboApps/crashplan/var/log/engine_error.log”?

pmagid · March 21, 2013, 5:06pm

I am having the same problem…
Here is the content of my “/mnt/DroboFS/Shares/DroboApps/crashplan/var/log/engine_error.log”:

Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService
Error: Could not find or load main class com.backup42.service.CPService

ricardo · March 21, 2013, 5:48pm

Did you fix the upgrade script?

diamondsw · March 21, 2013, 5:50pm

And run it after fixing it?

pmagid · March 21, 2013, 5:58pm

Yes. And, yes…

ricardo · March 21, 2013, 6:10pm

Can you please post the content of the file “/mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade/1360908000352.1362996098281/upgrade.log” ?

pmagid · March 21, 2013, 7:53pm

======================================================
Thu Mar 21 09:10:57 PST 2013 : /mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade/1360908000352.1363758852327/upgr
ade2.sh
Thu Mar 21 09:10:57 PST 2013 : Current CrashPlan Backup Engine:
Thu Mar 21 09:10:57 PST 2013 : Removing old jar files…
Thu Mar 21 09:10:57 PST 2013 : Moving existing native libs from lib to app dir…
mv: cannot rename ‘…/…/lib/.so’: No such file or directory
Thu Mar 21 09:10:57 PST 2013 : Moving existing license files from lib to app dir…
mv: cannot rename '…/…/lib/.lic’: No such file or directory
Thu Mar 21 09:10:57 PST 2013 : Moving jar files…
mv: cannot rename ‘*.jar’: No such file or directory
Thu Mar 21 09:10:57 PST 2013 : Restarting CrashPlan Backup Engine
Thu Mar 21 09:10:57 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:10:58 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
crashplan is not running.
Thu Mar 21 09:11:06 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:11:16 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:11:27 PST 2013 : Restarting CrashPlan Backup Engine…trying again 0
Thu Mar 21 09:11:27 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:11:28 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:11:29 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:11:39 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:11:41 PST 2013 : Restarting CrashPlan Backup Engine…trying again 1
Thu Mar 21 09:11:41 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:11:41 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:11:41 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:11:51 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:11:51 PST 2013 : Restarting CrashPlan Backup Engine…trying again 2
Thu Mar 21 09:11:51 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:11:51 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:11:51 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:12:01 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:12:02 PST 2013 : Restarting CrashPlan Backup Engine…trying again 3
Thu Mar 21 09:12:02 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:12:02 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:12:02 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:12:14 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:12:21 PST 2013 : Restarting CrashPlan Backup Engine…trying again 4
Thu Mar 21 09:12:21 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:12:21 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:12:21 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:12:31 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:12:38 PST 2013 : Restarting CrashPlan Backup Engine…trying again 5
Thu Mar 21 09:12:38 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:12:38 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:12:38 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:12:48 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:12:49 PST 2013 : Restarting CrashPlan Backup Engine…trying again 6
Thu Mar 21 09:12:49 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:12:49 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:12:49 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:13:00 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:13:02 PST 2013 : Restarting CrashPlan Backup Engine…trying again 7
Thu Mar 21 09:13:02 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:13:02 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:13:02 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:13:13 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:13:13 PST 2013 : Restarting CrashPlan Backup Engine…trying again 8
Thu Mar 21 09:13:13 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:13:13 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:13:13 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:13:23 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:13:24 PST 2013 : Restarting CrashPlan Backup Engine…trying again 9
Thu Mar 21 09:13:24 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:13:24 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:13:24 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:13:34 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:13:36 PST 2013 : Restarting CrashPlan Backup Engine…trying again 10
Thu Mar 21 09:13:36 PST 2013 : Sourcing …/…/install.vars…
Thu Mar 21 09:13:36 PST 2013 : Stopping using …/…/bin/CrashPlanEngine…
Thu Mar 21 09:13:36 PST 2013 : Sleeping 10 seconds…
Thu Mar 21 09:13:47 PST 2013 : Starting using …/…/bin/CrashPlanEngine…
Starting dependancy: locale
Thu Mar 21 09:13:47 PST 2013 : New CrashPlan Backup Engine:
Thu Mar 21 09:13:47 PST 2013 : Exiting upgrade script

pmagid · March 21, 2013, 10:10pm

Solved…

Things started working once I unzipped the contents of the 1360908000352.jar file in the upgrade directory into the 1360908000352.1363758852327 directory.

adamnell99 · March 27, 2013, 4:45am

Sorry for the delay. My drobo went down and just got a replacement from DR. Anyways, below is the contents of the log file.

log4j:ERROR Attempted to append to closed appender named [null]. log4j:ERROR Attempted to append to closed appender named [null]. Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService Error: Could not find or load main class com.backup42.service.CPService[hr]

I dont have that folder, but I do have /crashplan/app/upgrade/1360908000352.1363326095829. Here is the upgrade.log.

Fri Mar 15 05:41:38 UTC 2013 : /mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade/1360908000352.1363326095829/upgrade2.sh
Fri Mar 15 05:41:38 UTC 2013 : Current CrashPlan Backup Engine:
Fri Mar 15 05:41:38 UTC 2013 : Removing old eclipse jars from lib dir...
Fri Mar 15 05:41:38 UTC 2013 : Removing old slf4j jar from lib dir...
Fri Mar 15 05:41:38 UTC 2013 : Removing old jar files...
Fri Mar 15 05:41:38 UTC 2013 : Moving existing native libs from lib to app dir...
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Moving existing license files from lib to app dir...
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Moving jar files...
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Moving libjniwrap.so to the app dir...
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Moving libjniwrap64.so to the app dir...
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Moving txt files to the lang dir...
mkdir: cannot create directory '../../lang': File exists
mv: invalid option -- v
BusyBox v1.14.2 (2009-07-29 17:47:47 PDT) multi-call binary

Usage: mv [OPTION]... SOURCE DEST
or: mv [OPTION]... SOURCE... DIRECTORY

Rename SOURCE to DEST, or move SOURCE(s) to DIRECTORY

Options:
	-f	Don't prompt before overwriting
	-i	Interactive, prompt before overwrite

Fri Mar 15 05:41:38 UTC 2013 : Restarting CrashPlan Backup Engine
Fri Mar 15 05:41:38 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:41:38 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:41:39 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:41:49 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:41:49 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 0
Fri Mar 15 05:41:49 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:41:49 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:41:49 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:41:59 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:41:59 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 1
Fri Mar 15 05:41:59 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:41:59 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:41:59 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:42:09 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:42:09 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 2
Fri Mar 15 05:42:09 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:42:09 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:42:10 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:42:20 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:42:20 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 3
Fri Mar 15 05:42:20 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:42:20 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:42:20 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:42:30 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:42:30 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 4
Fri Mar 15 05:42:30 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:42:30 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:42:30 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:42:40 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:42:40 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 5
Fri Mar 15 05:42:40 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:42:40 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:42:41 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:42:51 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:42:51 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 6
Fri Mar 15 05:42:51 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:42:51 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:42:51 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:43:01 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:43:01 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 7
Fri Mar 15 05:43:01 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:43:01 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:43:01 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:43:11 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:43:11 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 8
Fri Mar 15 05:43:11 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:43:11 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:43:12 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:43:22 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:43:22 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 9
Fri Mar 15 05:43:22 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:43:22 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:43:22 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:43:32 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:43:32 UTC 2013 : Restarting CrashPlan Backup Engine...trying again 10
Fri Mar 15 05:43:32 UTC 2013 : Sourcing ../../install.vars...
Fri Mar 15 05:43:32 UTC 2013 : Stopping using ../../bin/CrashPlanEngine...
Fri Mar 15 05:43:32 UTC 2013 : Sleeping 10 seconds...
Fri Mar 15 05:43:42 UTC 2013 : Starting using ../../bin/CrashPlanEngine...
Starting dependancy: locale
Fri Mar 15 05:43:42 UTC 2013 : New CrashPlan Backup Engine:
Fri Mar 15 05:43:42 UTC 2013 : Exiting upgrade script

ricardo · March 27, 2013, 9:55am

It seems you have the same problem as everyone else. Did you try to do what pmagid did, i.e., to re-extract the jar file in that folder? Something like this:

cd /mnt/DroboFS/Shares/DroboApps/crashplan/app/upgrade
unzip 1360908000352.jar -d 1360908000352.1363326095829/

Replace all the files, then fix upgrade.sh, and then run it.

ricardo · March 28, 2013, 11:18am

There is a new release of the CrashPlan DroboApp now: http://www.drobospace.com/forums/showthread.php?tid=63245

Please update to that version if you haven’t already fixed your current install.

diamondsw · March 28, 2013, 9:34pm

If we did already fix it, should we replace it with the new app anyhow, just to take advantage of the service.sh improvements? Or just replace that script?