I’ve just purchased a new DroboFS from Amazon for our small business, and will be using it to store our clients artwork. However, since plugging it into our network and assigning it an IP address, I’ve had constant issues.
For starters, the Drobo Dashboard can either find the device very quickly, find it within around 5 minutes, or simply not find it at all. Currently it’s just sitting on “looking for devices”. This is unacceptable, how can you manage a device if you the software can’t find it?
I also get random disconnections from the device. My share will just disappear from my desktop (Mac). Windows machines don’t seem to suffer from the same issue, but I haven’t investigated that issue much. The device is connected to a NetGear Prosafe 100/1000mbit switch to other devices on the network.
I’ve owned a Promise Smartstor NAS box before, and never had any issues with the software, or connection to the device itself. I expected big things from Drobo, and so far it’s been frustrating and annoying. Getting the FTP app to actually work has been another small nightmare, but I understand this is unsupported.
If anyone has some tips as to why Drobo Dashboard simply doesn’t work, please let me know. (also, yes, latest version, latest firmware).