I’m afraid so much is going on here, I don’t how to parse the problem. Perhaps someone in the community can be of help in breaking this down.
I have a 2nd generation device (I think). Sticker on device says Model DR04D-D. 4 bays. I regularly use the device for backing up my laptop, but not much else. Yesterday when I plugged in the USB cable to make the backup, the front light showed the top 3 green, and no light on the bottom bay. Then, the top 3 began flashing green-orange. This morning, no lights were on, except the power light. I unplugged the USB cable, and then the power cable. When I plugged back in, the top drive was lit red, the middle two green, and no light on the bottom bay. A few minutes ago, all lights are red, with the 2nd down fro the top flashing red.
Each bay has a different capacity drive in it (2-1TB; 1-2TB; 1-500GB); all 4 bays are filled.
The Drobo Dashboard cannot “see” the device.
What’s different than the last time I accessed the device (about a week ago):: I connected a different USB cable – I actually have tried 2 new ones. Also, I just installed a Lima device on my network, but that is not physically connected to the Drobo.
This is so different than anything I’ve encountered before, I don’t know what to think. It’s really not possible that all 4 drives have failed. I’d sure like some advice.
Firmware Version Not Sure
Software Version 2.1.2
Operating System Mac OS 10.12
US / Canada
Thanks for any help.