Drobo

Can't copy files to the Drobo FS

Whenever we try to copy more than 50 files or so to the DroboFS Finder stops the copy and says:

“The operation can’t be completed because an item with the name “some-file-name” already exists.”

If I ssh in and run dmesg there are tons of log messages that look like this:

Buffer I/O error on device sda1, logical block 2227332454
lost page write due to I/O error on sda1
sd 0:0:0:0: rejecting I/O to offline device
sd 0:0:0:0: rejecting I/O to offline device
sd 0:0:0:0: rejecting I/O to offline device

If I try and restart the drobo from the dashboard says something like:

“Operation could not be completed”

I submitted a support ticket for this and (after a few days) they only told me to uninstall and reinstall DroboDashboard – which I have tried multiple times, on multiple computers and the problem persists. I’ve tried making new shares and copying to those, but same problem. Firmware is up to date.

Please help!

Thanks,

Michael