Cannot Authenticat after setting authentication to Active Directory

After setting the drobo the authenticate using LDAP, once it rebooted was no longer able to authenticate. When trying to login through the DroboDashboard with the local admin account it looks like it accepts the credentials but instantly logs it back out. Previously it was able to be reached through SSH now it just denies connection and it does not allow you to enter any credentials.

This is the guide used to set up AD https://www.drobo.com/ldap-on-b810n/