I just canceled an order for a new Drobo from one of the Canadian resellers. At first, it looked liked an excellent fit for my Linux based server system. After ordering the box, I took a deeper look at what “Linux support” means to the Drobo folks so that I could prepare the server.
It seems that there is an active Linux community that is trying to create a complete Drobo product on behalf of the company but that the company itself is not committed to supporting a very popular O/S for the server side of things. The claims of “Linux support”, once you dig deep, actually mean that it just kinda works, with a only a very specific variant of one file system. The management tools aren’t blessed by the company. Oh, and we only support 2GB LUNs and every so often, data will become corrupted, and we don’t know why or won’t tell.
Just wanted to let you know that you’ll be down 1 unit in your sales this month and the reason why. On the surface, it looks like great product. I’m just glad that I figured out what lies beneath the surface in time to cancel.