Can U ping U DroboPro?

Has ICMP ping been disabled w/ the new firmware? I remember I used to be able to ping my DroboPro but my colleague just told me no matter what he did, he was unable to get iSCSI working. Not to mention his Pro is not pingable. I only have an Elite under my desk. TIA

Are you pinging from a computer on the same subnet as the Pro?

Of course and I’ve checked the firewall or Symantec EPS. The strange thing is I could access the vols via iSCSI.

Yet the Pro is connected via iSCSI and is accessible and dashboard connects to it?

I can ping my DroboPro (from mac os)

Ping works fine for me - also using OS X