I have a Drobo 2.0, latest firmware, latest dashboard software, connect with firewire to an imac.
I have restarted the imac today and the Drobo did not mount and the Drobo kept rebooting. I tried all the steps mentioned here:
Thank you for any advice
Please open a support case.
while waiting for support to come back I have done some further testing.
- I changed the firewire cable - Drobo keeps rebooting
- I used the USB cable - Drobo works again.
- I switched back to the firewire connection - Drobo keeps rebooting.
Now how do I make the firewire connection work again?
Most likely it’s a hardware problem, so unless you have another Firewire cable to try, you just need to be patient and wait for support to get back to you.
I have tried it with another firewire cable - see #1 in my list - it does not help.
Different computer? Different FW port?
problem solved. I used the following steps recommended by apple knowledgebase:
Sounds like basic troubleshooting there. But I know Firewire ports can have resettable fuses that only reset upon a full cold power-cycle, which might’ve done the trick.
The fuse will “trip” if there’s a surge on the port, as sometimes is the case if you try too hard to plug it in backward, or if there’s a static discharge.