Hey, So I bought a drobo v.2 about a month ago and today when I was to add my third drive I noticed the little HDD bay door was broken.
Plus the fact that the unit is noisy as hell and the fan never stops spinning.
Overall I’m satisfied with the data protection bit but not with the gadget itself. I’ll contact support again because of the fan issue (they asked me to wait for a while to see if it resolved by itself) and the broken door.
Does anyone know how support handles exchanges abroad? I’m in Spain right now. Since the drives can’t be used without a drobo, how long without my data I’m looking at?