Hi. One of our 2 Drobo B800i units enters an infinite reboot loop after the 4th blue capacity light has loaded. The 5th light starts to move upwards, gets to the 6th position (bottom to top) and then the unit reboots.
This appears to be an issue with the drives.
I’ve tried pulling all 8 drives and putting them in my other B800i (in the same order). Same issue. Putting the second set of drives from the other unit into this box and it boots fine.
If I pull all drives from the unit, I get the expected red light on the 1st drive bay and power light, but I’m at least able to see the hardware in the Drobo Dashboard. The Firmware is up-to-date.
I have NOT tried pulling individual drives because I don’t want to lose data before getting input from the community.