Drobo

Arghhh. Crash mid update.

I’m currently having issues submitting this support ticket so I thought I might post it here to see if anyone else has some input, the fact I can still acess the Drobo Pro is good but I worry about restarting the comp or the drobo could lead to issues -

I was doing a manual update from 1.1.3 -> 1.1.4 via the newly released dashboard (1.6.7) on our G5 via iSCSI when dashboard crashed (os-x log below). I reopened the Dashboard but it doesn’t connect to the drobo any more.
My main concern is if my data is safe. I don’t want to shut down the drobo to find when it restarts I lose everything. As of right now the Drobo is still mounted and never restarted itself to complete the update. I can access files on the drive and use it normally.

Process: Drobo Dashboard [405]
Path: /Applications/Drobo Dashboard.app/Contents/MacOS/Drobo Dashboard
Identifier: com.datarobotics.drobodashboard
Version: 1.6.7 (1.6.25454)
Code Type: PPC (Native)
Parent Process: launchd [115]

Interval Since Last Report: 10901852 sec
Crashes Since Last Report: 347
Per-App Interval Since Last Report: 626 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2010-01-06 11:15:58.734 +1300
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: DBF22CBF-232A-4BDD-B0F0-B75398B26992

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000091105af4
Crashed Thread: 3

Application Specific Information:
objc[405]: FREED(id): message _argInfo: sent to freed object=0x1710ca80

Thread 0:
0 libSystem.B.dylib 0x950dcc08 __semwait_signal + 8
1 libSystem.B.dylib 0x950dca1c nanosleep$UNIX2003 + 188
2 com.apple.Foundation 0x902c9640 +[NSThread sleepUntilDate:] + 160
3 …datarobotics.drobodashboard 0x0004d074 +[AsynchronousTask Run:withCallback:withTaskCompleteCallback:withParameters:withProgress:withProgressTitle:withProgressText:withTimeout:] + 512
4 …datarobotics.drobodashboard 0x00021f7c -[HUA SelectAnUpdate] + 924
5 …datarobotics.drobodashboard 0x000669a0 -[Advanced Utilities_UpdateGroup_CheckButton_Click:] + 368
6 com.apple.AppKit 0x91348354 -[NSApplication sendAction:to:from:] + 104
7 com.apple.AppKit 0x91348288 -[NSControl sendAction:to:] + 92
8 com.apple.AppKit 0x913477a0 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1584
9 com.apple.AppKit 0x913470d8 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 516
10 com.apple.AppKit 0x91346a14 -[NSControl mouseDown:] + 804
11 com.apple.AppKit 0x913452d8 -[NSWindow sendEvent:] + 4512
12 com.apple.AppKit 0x9131867c -[NSApplication sendEvent:] + 3256
13 com.apple.AppKit 0x912858d4 -[NSApplication run] + 800
14 com.apple.AppKit 0x91256298 NSApplicationMain + 440
15 …datarobotics.drobodashboard 0x00032d80 main + 1656
16 …datarobotics.drobodashboard 0x00006bb0 _start + 744
17 …datarobotics.drobodashboard 0x000068c0 start + 44

Thread 1:
0 libSystem.B.dylib 0x950d6378 mach_wait_until + 8
1 libSystem.B.dylib 0x951616ec nanosleep + 324
2 …datarobotics.drobodashboard 0x00014064 HostLibrary::Transport::ManageBroadcasts(void*) + 1192
3 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 2:
0 libSystem.B.dylib 0x95139d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x90ce7808 __CFSocketManager + 764

Thread 3 Crashed:
0 libobjc.A.dylib 0x91105af4 _objc_error + 96
1 libobjc.A.dylib 0x91105b4c __objc_error + 84
2 com.apple.CoreFoundation 0x90d4e7b8 +[NSInvocation invocationWithMethodSignature:] + 164
3 com.apple.CoreFoundation 0x90d4f578 forwarding + 532
4 com.apple.CoreFoundation 0x90d4f744 _CF_forwarding_prep_0 + 212
5 …datarobotics.drobodashboard 0x000bfb54 -[DObjSvcClient dobj_getNextESAEventType] + 296
6 …datarobotics.drobodashboard 0x000b3e54 ESAEventPollingThreadRoutine(void*) + 1264
7 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 4:
0 libSystem.B.dylib 0x950d61f8 mach_msg_trap + 8
1 libSystem.B.dylib 0x950dd11c mach_msg + 56
2 com.apple.CoreFoundation 0x90cdc394 CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x90297d50 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x90240d84 NSThread__main + 1004
5 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 5:
0 libSystem.B.dylib 0x950d61f8 mach_msg_trap + 8
1 libSystem.B.dylib 0x950dd11c mach_msg + 56
2 com.apple.CoreFoundation 0x90cdc394 CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x904f53b0 CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 6:
0 libSystem.B.dylib 0x950dcc08 __semwait_signal + 8
1 libSystem.B.dylib 0x950dca1c nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x950dc94c usleep$UNIX2003 + 68
3 com.apple.AppKit 0x912e7e64 -[NSUIHeartBeat _heartBeatThread:] + 1840
4 com.apple.Foundation 0x90240d84 NSThread__main + 1004
5 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 7:
0 libSystem.B.dylib 0x950d61f8 mach_msg_trap + 8
1 libSystem.B.dylib 0x950dd11c mach_msg + 56
2 com.apple.CoreFoundation 0x90cdc394 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x90cdcc1c CFRunLoopRun + 60
4 com.apple.DesktopServices 0x94fbd520 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 104
5 …ple.CoreServices.CarbonCore 0x93f5b428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 8:
0 libSystem.B.dylib 0x950d61f8 mach_msg_trap + 8
1 libSystem.B.dylib 0x950dd11c mach_msg + 56
2 com.apple.CoreFoundation 0x90cdc394 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x90cdcc1c CFRunLoopRun + 60
4 com.apple.DesktopServices 0x94fbd69c TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 176
5 …ple.CoreServices.CarbonCore 0x93f5b428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 9:
0 libSystem.B.dylib 0x950dcc0c __semwait_signal + 12
1 libSystem.B.dylib 0x9511946c _pthread_cond_wait + 1580
2 …ple.CoreServices.CarbonCore 0x93f5d644 TSWaitOnCondition + 132
3 …ple.CoreServices.CarbonCore 0x93f3b9c0 TSWaitOnConditionTimedRelative + 204
4 …ple.CoreServices.CarbonCore 0x93f5d200 MPWaitOnQueue + 272
5 com.apple.DesktopServices 0x94fc8bf4 TNodeSyncTask::SyncTaskProc(void*) + 88
6 …ple.CoreServices.CarbonCore 0x93f5b428 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 10:
0 libSystem.B.dylib 0x95117904 kevent + 12
1 com.apple.CoreFoundation 0x90cb3a48 monitor_file_descriptor + 240

Thread 11:
0 libSystem.B.dylib 0x951223f4 CC_MD5_Update + 872
1 com.apple.CoreGraphics 0x91ac3d70 initialize + 960
2 com.apple.CoreGraphics 0x91ac36fc createColorTransform + 84
3 com.apple.CoreGraphics 0x91ac365c CGWindowColorTransformCreate + 36
4 libRIP.A.dylib 0x92669dc4 __CGWindowContextDelegateCreate + 136
5 com.apple.CoreGraphics 0x91ac12c8 CGWindowContextCreate + 196
6 com.apple.AppKit 0x913341cc -[NSWindowGraphicsContext _initWithWindowNumber:scaleFactor:] + 120
7 com.apple.AppKit 0x913340d4 -[NSWindow _threadContext] + 584
8 com.apple.AppKit 0x9126f84c -[NSWindow _postingDisabled] + 40
9 com.apple.AppKit 0x9126f7e4 -[NSWindow setViewsNeedDisplay:] + 72
10 com.apple.AppKit 0x9126a9a8 -[NSView setNeedsDisplayInRect:] + 364
11 com.apple.AppKit 0x913b2f54 -[NSProgressIndicator stopAnimation:] + 96
12 …datarobotics.drobodashboard 0x0004d138 -[AsynchronousTask AsynchronousTaskWrapper:] + 136
13 …datarobotics.drobodashboard 0x0004ca64 -[ThreadWorker runPrimaryTask:] + 116
14 com.apple.Foundation 0x9026eaf8 __NSFireTimer + 144
15 com.apple.CoreFoundation 0x90cdc818 CFRunLoopRunSpecific + 2968
16 com.apple.Foundation 0x9026ea38 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 168
17 …datarobotics.drobodashboard 0x0004c994 -[ThreadWorker startThread:] + 432
18 com.apple.Foundation 0x90240d84 NSThread__main + 1004
19 libSystem.B.dylib 0x951180c4 _pthread_start + 316

Thread 3 crashed with PPC Thread State 32:
srr0: 0x91105af4 srr1: 0x0002f030 dar: 0x5a449000 dsisr: 0x42000000
r0: 0x91105af4 r1: 0xf0113830 r2: 0xa08572ac r3: 0x00000000
r4: 0x80808080 r5: 0x00000000 r6: 0x80808080 r7: 0x00000000
r8: 0x00000000 r9: 0x17128bf8 r10: 0xffffff0f r11: 0xa0344844
r12: 0x950de940 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00130000 r19: 0x00100000
r20: 0x00130000 r21: 0x0027a820 r22: 0xf0113e08 r23: 0x00000000
r24: 0xf01139e8 r25: 0x9112f914 r26: 0x1710ca80 r27: 0x17128d90
r28: 0x1710ca80 r29: 0x00000195 r30: 0x1713d410 r31: 0x91105aa4
cr: 0x82002242 xer: 0x00000000 lr: 0x91105af4 ctr: 0x950de940
vrsave: 0x00000000

Binary Images:
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0x181000 - 0x186ffb com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Drobo Dashboard.app/Contents/Frameworks/zip.framework/Versions/A/zip
0x18b000 - 0x1acff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x120e4000 - 0x120f0ffe com.apple.URLMount 3.1.1 (3.1.1) /System/Library/PrivateFrameworks/URLMount.framework/URLMount
0x120f8000 - 0x120fefff com.apple.URLMount.AFPPlugin 3.1.1 (3.1.1) /System/Library/Filesystems/URLMount/afp.URLMounter/Contents/MacOS/afp
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0x129be000 - 0x129c8ffc com.apple.framework.AppleTalk 1.2.0 (???) <90560526838d40bbf6f5f71dd66bbf1e> /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x12b83000 - 0x12b89fff libCGXCoreImage.A.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x12da5000 - 0x12de3fff com.apple.AppleShareClientCore 1.6.3 (1.6.3) <1cab7a9445c0a9cfa43a0e4133f703de> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x13380000 - 0x134befc7 +IPWorksSSL ??? (???) /Applications/Drobo Dashboard.app/Contents/Frameworks/IPWorksSSL.framework/Versions/6.2/IPWorksSSL
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
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0x9005c000 - 0x9005cffc com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <91aadd6dccda219dd50a6ce06aad5b54> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x9005d000 - 0x9009ffff com.apple.quartzfilters 1.5.0 (1.5.0) <3f2dc01a646cd5b5ea55d510583ba4d5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x900a0000 - 0x901e7ffb com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x901e8000 - 0x90203ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x90204000 - 0x90235fff com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x90237000 - 0x9047dffb com.apple.Foundation 6.5.9 (677.26) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9047e000 - 0x9047efff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x904f2000 - 0x905a5ffc com.apple.CFNetwork 438.14 (438.14) <6e213ab40eabfc276ca46a7c7cfad01a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x905a6000 - 0x905aefff libbsm.dylib ??? (???) /usr/lib/libbsm.dylib
0x905af000 - 0x90644ff7 com.apple.framework.IOKit 1.5.2 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9073c000 - 0x90747ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x90797000 - 0x907aeffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x907af000 - 0x907cfff7 libJPEG.dylib ??? (???) <65edcc6af826566c94cfa1f19fd02291> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x907d0000 - 0x907ecffb com.apple.openscripting 1.2.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x90803000 - 0x90806fff com.apple.help 1.1 (36) <7106d6e074a3b9835ebf1e6cc6c822ce> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x90844000 - 0x9087dfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <1a39075165bf7447fe8be1e93db49346> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9087e000 - 0x90882ffe libGIF.dylib ??? (???) <755ca03546f380942649cb38cec37ba2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90883000 - 0x909daffb com.apple.JavaScriptCore 5531.21 (5531.21.9) <4954a9baddeb61795c18970e821caa57> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x909e7000 - 0x909eaffb com.apple.securityhi 3.0 (30817) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x909eb000 - 0x90a20fff com.apple.AE 402.3 (402.3) <6a6f752bba2d537eb8590e1cec01ac9a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x90a21000 - 0x90a48fff libcups.2.dylib ??? (???) <36d234d12b45180674e9c00585cd10a6> /usr/lib/libcups.2.dylib
0x90b1d000 - 0x90b64fff com.apple.NavigationServices 3.5.2 (163) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x90b65000 - 0x90baffff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x90bb0000 - 0x90bbeff3 com.apple.opengl 1.5.10 (1.5.10) /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90bbf000 - 0x90c21ffb com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x90c22000 - 0x90c28fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <7f4de3ca234fdf3f06f25d47d7119e9b> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x90c29000 - 0x90c52ffb com.apple.shortcut 1.0.1 (1.0) <2d585ff6d2228a19705d304548a1e0df> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x90c53000 - 0x90c72fff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90c73000 - 0x90d98ff3 com.apple.CoreFoundation 6.5.7 (476.19) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90d99000 - 0x90e00ffb libstdc++.6.dylib ??? (???) /usr/lib/libstdc++.6.dylib
0x90e01000 - 0x90e08fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x90e09000 - 0x90e12fff com.apple.DiskArbitration 2.2.1 (2.2.1) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90e13000 - 0x90e22fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <897487778bd1c0429fcd88c99c293583> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x90e23000 - 0x90e28ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x90e29000 - 0x91012fff com.apple.security 5.0.5 (36371) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91013000 - 0x91031fff com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x91032000 - 0x910e9fff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x91100000 - 0x911e3fff libobjc.A.dylib ??? (???) <39035ba996e55c617e20595dcd89c063> /usr/lib/libobjc.A.dylib
0x911e4000 - 0x911e4ff8 com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x911e5000 - 0x9124ffff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
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0x91a25000 - 0x91aaafff libsqlite3.0.dylib ??? (???) /usr/lib/libsqlite3.0.dylib
0x91aab000 - 0x92027ff7 com.apple.CoreGraphics 1.409.5 (???) <5055e3621c3a2239851bd7e829e94ea1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x92028000 - 0x92089fff com.apple.CoreText 2.0.4 (???) <72b950056b8bced5bacaad5e0712fcf8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x9208a000 - 0x920a9fff libresolv.9.dylib ??? (???) /usr/lib/libresolv.9.dylib
0x920aa000 - 0x920aaffe com.apple.quartzframework 1.5 (1.5) <1477ba992c53f43087c7527c4782fd54> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x920ab000 - 0x92665fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92666000 - 0x926a3fff libRIP.A.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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0x929e8000 - 0x92e16ffe libGLProgrammability.dylib ??? (???) <79e91a3ef8d13e2d1eaca2a38d5575bb> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x92e17000 - 0x92e24fff libCSync.A.dylib ??? (???) <7ccecf2b36209e1196c42c635938519e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x92e25000 - 0x92e25fff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92e26000 - 0x92e4efff libxslt.1.dylib ??? (???) /usr/lib/libxslt.1.dylib
0x92e4f000 - 0x93178fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x933f6000 - 0x9372fff7 com.apple.HIToolbox 1.5.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93730000 - 0x937caff7 com.apple.ApplicationServices.ATS 3.8 (???) <61c7a66473c16fce3d1eac4d09d401d7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x937cb000 - 0x937d2ffb com.apple.print.framework.Print 218.0.3 (220.2) <48f5dd2ce80e9f7c8e3be2acbca8584f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x937d3000 - 0x9385bffb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <6fc8a8cb43506b57b951da899a55d3b9> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x93d55000 - 0x93d7fff7 libssl.0.9.7.dylib ??? (???) <4892f43ea37764d3121fa7346b601d77> /usr/lib/libssl.0.9.7.dylib
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0x93f06000 - 0x93f11ffb libgcc_s.1.dylib ??? (???) /usr/lib/libgcc_s.1.dylib
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0x942ae000 - 0x94338fff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x94fbc000 - 0x9504bffb com.apple.DesktopServices 1.4.8 (1.4.8) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9505a000 - 0x9505cffd libRadiance.dylib ??? (???) <34621dd441aab91846ed399a4801e9f8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9505d000 - 0x95068fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x95069000 - 0x95085ffb libPng.dylib ??? (???) <82a7ac26fb2dd17c6c6159f1227d4de6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x950d5000 - 0x95275ff3 libSystem.B.dylib ??? (???) <900415cd2c829b2de9a6cdcdaa6307e3> /usr/lib/libSystem.B.dylib
0x953c5000 - 0x953d8ffb com.apple.speech.synthesis.framework 3.7.1 (3.7.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x953d9000 - 0x9542ffff libGLU.dylib ??? (???) <4307c8f9f09bca8afc78fa089c3f074e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95430000 - 0x9551afff libxml2.2.dylib ??? (???) /usr/lib/libxml2.2.dylib
0x9551b000 - 0x955cbfff com.apple.QD 3.11.57 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x955cc000 - 0x955f7ff7 libauto.dylib ??? (???) /usr/lib/libauto.dylib
0x955f8000 - 0x95600ffb libCGATS.A.dylib ??? (???) <72ecb94f23cdc622a277671b4976a7d8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x95601000 - 0x95715ffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x95716000 - 0x95791fff com.apple.SearchKit 1.2.2 (1.2.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x95792000 - 0x957acffb com.apple.CoreVideo 1.6.0 (20.0) <2bc359d0334aa51fcf0534320dee89e9> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x958c1000 - 0x9592bffb com.apple.iLifeMediaBrowser 2.0.4 (346.0.2) <48a24c4079638af1b2b53fea1183b121> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeMediaBrowser
0x9592c000 - 0x9596dffb libTIFF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9596e000 - 0x95a1efff edu.mit.Kerberos 6.0.13 (6.0.13) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95a85000 - 0x95b0dfff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x95b0e000 - 0x95b52fff com.apple.CoreMediaIOServicesPrivate 20.0 (20.0) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/A/CoreMediaIOServicesPrivate
0x95b53000 - 0x95becfc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x95bed000 - 0x95d8dff7 com.apple.QuartzComposer 2.1 (106.13) <729b5ad0c523a74307cd23a7c3282e0d> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
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0x95e57000 - 0x961bcffe com.apple.QuartzCore 1.5.8 (1.5.8) <173de39401d774ee555d15681ba13be1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9623f000 - 0x9638bffb com.apple.ImageIO.framework 2.0.6 (2.0.6) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x96fed000 - 0x970c0fff com.apple.CoreServices.OSServices 228 (228) <8610aed4edbd5d21e887a68c32b5c216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x970c1000 - 0x970eefff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97147000 - 0x9726cffb com.apple.imageKit 1.0.2 (1.0) <50dfcbe41b384bd71761c761c3fbfd5e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x9726d000 - 0x973b5ff3 libicucore.A.dylib ??? (???) /usr/lib/libicucore.A.dylib
0x973b6000 - 0x97405fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x97406000 - 0x97444ff7 libtidy.A.dylib ??? (???) <26b1dda45eb0916e4bbbc70d281b437e> /usr/lib/libtidy.A.dylib
0xba900000 - 0xba917ffe libJapaneseConverter.dylib ??? (???) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xc0000000 - 0xc0009fff +com.growl.growlframework 1.1.4 (1.1.4) /Applications/Drobo Dashboard.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

i guess you mean incase a partially flashed firmware damages your diskpack?

if you are worried, turn off drobopro

pull out ALL of your drives - they are a complete set

with the drives out - turn it back on - and then you can see if drobopro can boot and it if it recognised by your mac, if it is, then the update either worked, or it had a failsafe and it is still using the old firmware. eitherway you will be safe to power it down and re-insert all of your disks. and power it back up to get back to normal.

Just to emphasize, the drive removal and re-insertion should both be done powered down.
So Drobo Pro will either boot with all drives of the pack, or none.

Thanks - that was the useful tip I was hoping for.

im guessing it worked then?

It sure did - thanks
There were a few minutes after removing the drives, confirming the firmware update and then plugging it all back in where I did the ‘did I just loose everything’ stare but it would seem its the iSCSI connection that was failing to connect as a reason it wouldn’t mount. FW800 worked first time.

glad to be of help :slight_smile:

if you are exceptionally paranoid, i believe you can actually do the firmware update without having any drives in.

as usual always make sure your drobo/pro is powered down before removing or adding ALL the drives in your disk pack

This should be documented as the default update instruction set, given my own experience and the possibility that a crash during a firmware update will leave the disk pack in a corrupted state.

  1. Check the integrity of the disk pack using your OS “check disk” tools
  2. Cleanly shut down the Drobo
  3. Pull the disks and maintain the disk pack order
  4. Upgrade the firmware
  5. Cleanly shut down the Drobo after the update
  6. Power on the Drobo with the new firmware and ensure that the Drobo boots completely
  7. Reinsert disk from original disk pack, in the correct order
  1. maintaining disk pack order isnt necessary (unless one of your disks has a fault which precludes it from being hte first disk) as drobo reads the information from the disks at boot.

I think you should have another step in there - shut down drobo - does the Drobo not start formatting the disks as a new pack if it’s on when you insert the disks?

6b shoudl indeed be power down,

and 8. power up, 7 shoudl be done shutdown

but to answer your question, nNO>

it woul only re-initialise disks IF there was already a working disk pack in there.

if its powered on and empty - you can insert the first disk from your disk pack, and it will recognize it, mount it, and say “you have removed to many disks , please re-insert a disk” and you can carry on adding disks from the SAME pack, and it wont re-initialise them.

the reason NOT to do it this way, is once you have n-1 disks in - it will mount the pack and it will be in degraded mode (because you have the one last disk missing) and it will start trying to rebuild, then when you add the final disk, it will already have a rebuild underway, and will re-initialise the final disk, because the pack will have changed since that disk was last powered up, so you will probably have to wait for it to rebuild onto the last disk.

[quote=“Docchris, post:11, topic:940”]
if its powered on and empty - you can insert the first disk from your disk pack, and it will recognize it, mount it, and say “you have removed to many disks , please re-insert a disk” and you can carry on adding disks from the SAME pack, and it wont re-initialise them.[/quote]

This is very curious… because that is most-definitely not what happens in reality.

I tried this with the help of someone at DRI support on the phone, brought up the Drobo with no disks in it, it prompted me to add disks. I added the first disk, it asked for more, I filled the remaining slots (all 4 slots), and it kept asking me to insert another disk.

Uhm… where? There are only 4 slots, why does it think I need to keep adding more disks?

So yes, something is definitely wrong in that process somewhere.

That was with a working supported pack, or with your broken & unsupported pack?

My point was more that it does wipe the first disk, which you have just confirmed (if it had wiped it then it wouldn’t ask for the rest of the pack!)

I think you meant “…it does not wipe the first disk

:slight_smile: