Hi there - Drobo Technical Support pointed me here to try and answer my problem…
I’ve got a 5N, connected directly to an iMac via ethernet. Drobo Dashboard tells me I have the latest software (2.8.1 ) and firmware (3.5.10 [8.89.80777]).
I want to install the myDrobo and DroboAccess apps, but when I select either from the Drobo Apps panel, and click ‘install’ I get a red error window saying ‘This application failed to install. Please try again’.
Any ideas what I should do next? I’ve got a ‘DroboApps’ folder on the 5N, but no visible share (I gather this is normal with the latest update).