I have had many battles with this Drobo Pro. It mostly sits dormant on my desk because I don’t trust it to do much else. Every now and again, I put some files on it, and then a few days, or weeks later I go to retrieve those files, and what do I find… another problem that requires hours and hours of my life to solve. There’s the backstory.
Today I noticed that all the lights were lit yellow, all the capacity lights are blue, and the activity and power lights are both lit. The Drobo is 8 bays full with 3TB drives, and was sitting somewhere between 30 and 40% full. It was on when I went to access it, and I noticed that it wasn’t mounted, I looked over and saw it in this state. this is a new one, I haven’t seen this before. A quick google found another user who had suffered this a few years ago, so I did what the Drobo moderator advised and unplugged the data cable, and flipped the power switch. It took a few minutes, but it did finally power off. I then unseated all drives, replaced data cable (still iSCSI), replaced power cable, and hit the power button. It booted up, and then went to same light pattern, then shut off… strange, but maybe it fixed itself. Turned it back on, immediately went to same light pattern… Powered off, went to USB, powered up, same light pattern.
I’ve tried another computer, uninstalling and reinstalling Drobo Dashboard, nothing is helping. At this point, as soon as I turn the power on it fires up all of the lights. It won’t mount, and is generally unresponsive. I’m out of warranty, and have had so many trouble tickets on this thing in the past that I’ve probably been flagged. This unit has been fully replaced once before… I recently made sure all firmware, etc. was up-to-date, so that shouldn’t be causing any issues. Not sure where to go from here…