Drobo

All drives solid red light

I have a Drobo FS and yesterday it had all dives with solid red light. I installed an extra drive today but still all red. I removed the current drives then re fitted. Message came on dashboard It performed data protection now I cant see any data and only folder says Lost+Found. Is all my data lost?

We would need to review the diagnostic file. Since you reseated the drives and this did not resolve you likely had a drive failure during the data protection. In this event a drive will need to be block level cloned. Since this unit is out of warranty you can purchase single support incident called DroboHelp.

To Create A Support Incident:
https://supportportal.drobo.com/cc/cpSignIn.html

To purchase DroboHelp:
https://supportportal.drobo.com/retrieve/s3/knowledge/AA/AA-01864.html