I need a little advice please.
I have a 5N with 3 x4 Tb WD Red drives. 5 years old. I just tried to update the firmware for this machine. I believe that somehow, I think it has corrupted the whole machine as all lights on drive bays and are solid yellow, with the PSU green light as well. Nothing else. These lights stay on whether there are drives in any bay or not.
My question is: Should I buy a new housing Drobo 5N2 and see if the current drives are ok?
or is there a better solution.
I am just not getting any support from Drobo Support and am reluctant to purchase another drobo should I not be able to recover the data.