8D Solid Yellow Lights, Solid Blue Led, Power light indicator not illuminated

8D thunderbolt Drobo will not mount in the dashboard and the booting process seems off. After power is turned on 8 yellow drive lights turn on immediately and stay solid along with 10 solid Led lights down the side. All solid lights, no flickerying. I’m not seeing any light coming from the power indicator on the front. The back of the drive has a small red and green solid light. If left alone the drive will reboot approx. every 5 minutes.