Hi all. I have an800FS that went ‘mount failed’ after a reboot. After performing the suggested ‘Repair’ it boots up fine and mounts but now does not see the main share (called TV). It is, however, reporting that the right amount of data is being used (which is my last hope that we haven’t lost all our archives).
We have had all the drives out and booted it with two others and it seems to operate like normal. (one of the reasons I don’t want to pay for a support ticket yet.)
I took diagnostics before and after the repair but I daren’t do anything else yet incase it destroys the data.
- Firmware 2.1.8 [7.38.12635]
- Total 24.04Tb
- Used 13.74Tb 57%
- Free 10.30Tb 43%
- 7 x 4Tb 1 x 3TB
6 blue lights on front
Only shares available are DroboApps & Public
Appears to have reset the Admin account.
I tried Drobo Support…they sent me here
Any help would be much appreciated…we run our whole operation off that damn machine