64TB Volume Size and VSS


Trying to backup my Drobo to LiveVault online backup. The software uses windows VSS writers, but it never seems to start. Im pretty confident this has to do with the 64TB volume size. Does anyone know a workaround or know of some way to change the volume size to something smaller than 64TB? I thought of downgrading to the firmware before the 64TB volume was introducted, but wasn’t able to find the firmware file. Using a Drobo 5C. I know VSS isn’t officially supported, but still wanted to try.