I sure hope someone can help with this.
I’ve had a 5N2 running with 4x6TB drives for a good while now with no issues. Two days ago a drive failed. I replaced it with a brand new 10TB drive and also added a 2nd 10TB drive in the last vacant space. It spent time overnight “rebalancing” to correct the issues caused by the failed drive.
However, I got up today, and all of the lights were red, and I couldn’t communicate with it through the desktop dashboard app at all. I cycled the power, and it now appears to be stuck in an endless boot loop and never completes the boot. Please help!!! I have terabytes of pictures, music, and videos, my tax backups for years, and my computer backups all on this drive. How do I diagnose this if it won’t even complete a boot?
I did remove all of the drives, got it to reboot to one red light, and then it booted to the point where I could capture a diagnostic and send it in. But it simply uploaded it to Drobo, and I don’t know how to view it myself.
It would break my heart to lose the close to 14TB of photos, music, videos, and computer backups with all my past years tax data on them.
Can anyone possibly help me with this? The salt in the wound is that I just paid $600 for two new 10TB drives. They’re a complete waste if this drobo is dead. Help please, and thank you in advance!
FYI - the two new drives were WD 101EFBX NASWARE 3.0 “WD Red Plus” drives.