I’ve had a working 5N2 since last year; one of my older 2TB WD SATA drives failed, so I waited for the data protection to be complete, and swapped in a new WD 4TB, same model as is currently operating correctly in one of the bays.
However the Drobo won’t recognize the new drive - just says the bay is empty. Tried a second new HDD - same result.
Any ideas? My experience with Drobo support to-date has been poor; this unit is still under warranty so I have logged a case, but I’m not at all hopeful.
Thanks in advance for any suggestions,