Hello and hope someone can help me.
I have had a 5N for 5 years and it has been good to me. A few days ago it got stuck in a loop rebooting. It never completed the boot so is not seen on the Drobo Dashboard. Followed some steps to get he diagnostics but out of support so the file went no where but it did prove that if I power down, remove all drives (I have four) and power up, I could get to the dashboard and get the diagnostic file. It stayed booted while doing this.
Shit down again and put the drives back in order. Now power up and it is back in the old loop.
I am tempted to power up with not all drives but fear this may damage the data.
Any advice would be great. I love my Drobo but am upset that I can’t find clear instructions on how to fault find.
Thanks in advance.