I couldn’t connect to my 5N, and found it had a green power light and a single red light on the top drive bay.
I’ve read everything I have been able to find, and have now taken all four disks out, put two spare disks in and reset multiple times, both using the pinhole and the Drobo Dashboard “Erase & Factory Reset” option.
I’ve tried booting with the spare drives in, resetting and then putting the drives in, and I have tried them in different bays. It starts up with a green power light and five yellow bay lights, and eventually reverts back to the single red top bay light. Drobo Dashboard continues to report that all drive bays are empty.
I have seen one recommendation to take it all apart and clean with with contact cleaner. Besides that, is there ANYTHING else I could try?
This is the second 5N I have had fail, I really do not want to buy another one.