I have a network-connected drobo 5N (populated with 5x 4TB and dual redundancy formatting) used as backup for all my family computers as well as archiving images, music etc. I have used it for 6 years with no problems. All the power arrangements are the original drobo products
Yesterday it was working fine. Today, the thing is completely dead. No power. No power lights on the box, either on the front or back.
I did not change anything. It is in a well-ventilated cupboard and no-one went in there. There were no power surges in the house. I’m pretty sure there were no over-heating issues.
The power brick has a constant green light. The jack going into the drobo registers at 12V.
I have tried all the obvious: unplugging, waiting 10 mins and re-plugging etc. Absolutely no joy.
The drobo box does not respond in any way.
I need the data on the drives.
I cannot seem to buy a new drobo box anywhere (I am based in London), and the internet tells me I have to get one with the same firmware so that the old disks can migrate to the new box.
What should I do?