5D Drobo no power in power brick or drobo

Hi my 2017 Drobo 5D is not powering up and the brick has no light. Do I simply purchase a new brick or should I purchase a tech support ticket? Please help thanks!!

I would first try transformer

how do I try the transformer?

Just buy a new brick, if Drobo are out of stock generic equivalents are available from the usual online retailers, just beware of going too cheap if buying generic.

Hi I have gone thru several power adapters since the original one failed. None work very well or not at all. Does anyone have a link to a good drobo 5d power supply? Please help!!

also my new adapter makes my drobo have a red light come on in the top right corner what does that mean?