Drobo

4-bay drove not accepting new 4TB disc

My 2008 4-bay Drobo shows a flashing red light when I replace one of my existing 2TB discs with a 4TB Seagate Desktop HDD SATA, AF. Dashboard says Drobo has ‘detected a hard drive failure’. Can anyone help?

Is this a Gen 2 Drobo? If it has a firewire connection on the back it is. Make sure it’s running the latest firmware for that model, which is version 1.4.2.

http://www.drobo.com/drobo-downloads-2/

Thank you for getting back to me. There’s no firewire, only USB connection, so I guess that means it’s generation 1. The serial no. is TDC074300524 if that helps. Should I still try to update firmware?
Michael[hr]
Thank you for getting back to me. There’s no firewire, only USB connection, so I guess that means it’s generation 1. The serial no. is TDC074300524 if that helps. Should I still try to update firmware?
Michael

I suggest reading this post by George, if the red light comes up:

http://www.drobospace.com/forums/showthread.php?tid=146711