I bought my Drobo used, and it currently has firmware 1.1.2 [1.201.12942] according to Drobo Dashboard. I am running Dashboard 1.5.1.
The unit will not recognize any drives inserted. When I insert a drive, i get the following message: “The set of disks you have inserted are incompatible with the Firmware runnning on your Drobo. There may be an update that allows you to use these disks. Please make sure that your Drobo is using the latest Firmware.”
I have attempted a firmware updated using my Win XP laptop, my Vista laptop, and my OSX 10.4.11 macbook pro, all unsuccessfully. It tells me that 1.3.0 is available, but it always fails. I have also tried the manual update procedure on all 3 computers with no success (download tdz file, CTRL click, etc). Every time i try to update (automatically or manually) I get a message saying " The Drobo Firmware update was unsuccessful"
This unit has been sitting here for days and it’s driving me mad that I can’t use it. Any help would be appreciated.